POLKADOTS CONSIGNMENT RULES You must read these rules and read our consignor contract at the bottom of this page before booking an appointment!
consigning process at Polkadots starts with an appointment (required
for 1st-timers) or Drop n' Run* (for established consigners only).
*Drop n' Run is not yet active in Guilderland or Clifton Park. When it is, it will be made know on our Sell/Consign at Polkadots page.
When bringing items in for consignment, please follow our seasonal schedule:
How many items can I bring in?
are allowed to book an appointment for 150 pieces or less via our
online scheduler. Time is allotted per appointment based on how many
pieces are selected. The appointment ends when the item count has been
reached and/or time has run out. Following our condition and
presentation rules will help us inspect your items more quickly.
you have clothing sized newborn-24 months, we will only be able to keep
25 items per appointment, per sex. But bring what you have selected
count-wise, as the Polkadots staff will know which 25 pieces will sell
the best at the time of your appointment. Any remaining qualified items
are welcome to be brought in at another booked appointment.
What condition and presentation must my items be in at drop off/appointment time?
clothing must be current, season-appropriate styles with name brands in
excellent condition: free of wrinkles, stains, holes, odors (from
smoke, food, etc) & pet hair, etc. Clothing must be snapped,
buttoned & zipped ahead of time. There are NO exceptions. Please
take the time to prepare and filter your items ahead of time.
(For a list of preferred and unaccepted brands, CLICK HERE.)
we come across multiple items that are not in the condition or
presented the way we require, we hold the right to stop the appointment
immediately and move on to someone else.
MUST be hung on hangers (see note below) or neatly folded and brought
into the store in clean boxes, paper bags, or bins. Clothing brought in
plastic bags will be turned away immediately- no exceptions.
items must be impeccablely clean! If there is any hint of
dust/grime/dirt/hair in any nook, cranny, crevice or joint we will pass
on the item/s. Using a toothbrush works well in hard to reach areas. You
will not be allowed to clean your items at Polkadots. We will not
provide cleaning supplies to clean your items in your car, either. Check
over and prepare your items BEFORE you bring them into the store.
now and then, a staff member or customer may find that an item has a
stain/damage/ flaw/ is not thoroughly cleaned, etc that went unobserved
when the item was originally dropped off. Polkadots will use it's
judgement but does reserve the right to donate the item/s to a worthy
organization without notifying the consignor.
Do I need to bring my items on hangers?
is not necessarily required, however, bringing items on hangers does
help to ensure they will be wrinkle free and ready to be inspected at
your drop off/appointment. We do not keep your hangers or have a use for
Do I need to supply batteries for electronics?
electronic items are tested to confirm that they work. If they do not
have batteries, or do not work, we will not accept them. We cannot
simply "take your word for it". You are welcome to take your batteries
back after the item is proven to work.
*Before consigning, we require the following contract to be filled out online (no need to print it or bring it in):
To book an appointment for our GUILDERLAND LOCATION, please click here.To book an appointment for our CLIFTON PARK LOCATION, please click here.